Bluefish444 Product Warranty Information

Bluefish444 require all products be registered upon purchase in order to activate the warranty, failure to do so can lead to the product warranty becoming invalid.

Register Product

Bluefish444 warrants that this product will be free from defects in materials and workmanship for a period of three (3) years for category A products, and two (2) years for category B products, from the date of purchase. This warranty is provided only to customers who register the Bluefish444 serial number at the link above. If a product proves to be defective during the warranty period, Bluefish444, at its option, will either repair the defective product without charge for parts and labour, or will provide a replacement in exchange for the defective product.

In order to obtain service under this warranty, the customer must notify Bluefish444 of the defect before the expiration of the warranty period. The customer shall be responsible for packing and shipping the defective product to a designated service centre nominated by Bluefish444, with shipping charges prepaid. The customer will be responsible for shipping charges and duties payable on return of the repaired or replaced product to the customer’s address. The customer must provide Bluefish444 with details of its nominated international courier company.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Bluefish444 shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel other than Bluefish444 authorised resellers to install, repair or service the product, b) to repair damage resulting from improper use or connection to incompatible equipment, c) to repair any damage resulting or malfunction caused by the use of non Bluefish444 parts or supplies, d) to service a product that has been modified or integrated with other products when the effect of such a modification or integration increases the time or difficulty of servicing the product, or e) to repair or service a product that has been integrated and shipped as part of a workstation which may increase the risk of damage caused to the Bluefish444 card within the workstation during transit.

This warranty specifically shall not apply to Bluefish444 products purchased second hand.

This warranty is given by Bluefish444 in lieu of any other warranties, expressed or implied.

Bluefish444’s responsibility to repair or replace defective products is the whole and exclusive remedy provided to the customer for any indirect, special, incidental or consequential damages.

Category A

Epoch range, Create range, Epoch | 4K Supernova range, Epoch | 4K Supernova S+ range, Epoch | 4K Neutron range.

Category B

Epoch | Neutron range, Epoch | Supernova CG, Synapse Converters.